Privacy Policy for Orca Markets
Effective Date: 18 Oct 2024
01
Introduction
At Orca Markets, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform, including the use of MetaTrader 4 (MT4) and MetaTrader 5 (MT5). By using our services, you agree to the terms outlined in this policy.
02
Information We Collect
Personal Information:
We collect personal information that you provide to us when you sign up for an account, such as your name, email address, phone number, and payment details.
Trading Information:
Information about your trading activities on MT4/MT5, including trade history, preferences, and account balances.
Device and Usage Data:
We automatically collect data about your device, including your IP address, browser type, and operating system. We also collect information about how you interact with our platform (e.g., pages viewed, time spent on the platform).
Cookies:
We use cookies to enhance your experience, track trading preferences, and gather aggregate data about site traffic.
03
How We Use Your Information
We use the information we collect for the following purposes:
Account Management:
To set up and manage your trading account.
Trade Execution:
To facilitate your trades on MT4 and MT5 platforms.
Customer Support:
To provide support and respond to your inquiries.
Compliance:
To comply with regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Marketing and Promotions:
With your consent, we may send promotional materials about new products or services.
04
Data Sharing and Disclosure
We may share your personal data with:
Third-party Service Providers:
Companies that provide services like payment processing, customer support, and compliance assistance.
Regulatory Authorities:
If required by law, we may disclose your information to government agencies, regulatory bodies, or legal authorities.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
05
Data Security
We take reasonable steps to protect your personal information using encryption, firewalls, and secure servers. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
06
Your Rights
Depending on your location, you may have the following rights:
Access:
Request access to the personal data we hold about you.
Correction:
Correct any inaccurate or incomplete data.
Deletion:
Request the deletion of your personal data (subject to certain legal obligations).
Opt-out:
Opt-out of receiving marketing communications.
07
Retention of Your Data
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
08
International Transfers
If you are accessing our platform from outside [Platform’s jurisdiction], your information may be transferred to and stored in countries with different data protection laws. We take appropriate steps to ensure that your data is protected regardless of where it is processed.
09
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly. We encourage you to review this policy periodically.
10
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Example@orcamarkets.com